Terms & Conditions
We make every effort to ensure that our patrons and function guests have a wonderful event at Lounders Boatshed Café.
We always put the safety of our guests and staff first.
Please carefully read the terms and conditions of booking Lounders Boatshed Café.
BOOKINGS
A tentative booking is only secured and confirmed once a $300 deposit has been paid and completed booking confirmation form has been returned. Tentative books are held for five (5) days only, after which we reserve the right to re-book the venue without notice.
A room hire charge of $300 or the difference between your spend and the minimum spend, whichever is the greatest in addition to your function charges will be payable if the minimum spend is not reached as agreed with management on the booking confirmation form.
RESPONSIBLE SERVICE OF ALCOHOL
Lounders Boatshed Café and its staff always provide responsible service of alcohol, for the safety of the staff and patrons of the Café.
Wine and spirits will only be served by the glass. We reserve the right to refuse service to anyone deemed to be unduly intoxicated.
Any guest who is found to supply a minor or intoxicated person with alcohol will be removed from the premises without exception
SAFETY OF PATRONS AND STAFF
We reserve the right to remove any individual who is unduly intoxicated or acting in an objectionable manner, close a function early if a number of guests are intoxicated or acting inappropriately or posing a risk to others safety. Any patron who shows aggressive, intimidating or objectionable behaviour to any staff member will be removed from the premises immediately.
Alcohol can only be consumed within the area of the Café which extends to the edge of the pavers.
FINAL NUMBRES AND REQUIREMENTS
Final numbers and food selection are required 10 days prior to your function, on which your function will be charged for with no exception.
Minimum number and spend apply to all food and beverage packages.
All dietary requirements are required 10 days prior to your event. All guests must be catered for.
CLEANING
General cleaning is included in your room hire fee. If extra cleaning is required, the organiser may be charged a fee. You will be notified within 24 hours of your function and invoiced with payment due within 48 hours. We do not permit the use of glitter, scatters, confetti or live candles. ($100 cleaning fee will automatically be applied to your account without exception)
DAMAGES/THEFT
If damages are incurred, the function organiser is held solely financially responsible.
Nothing may be adhered to the walls or glass with sticky tape.
If a guest is found to have damaged or stolen Lounders Boatshed Café property, the organiser will be charged and in extreme cases, the appropriate authorities will be notified.
Excessive glass breakages will be charged to the function organiser.
CANCELLATIONS
Confirmed bookings cancelled 30 days prior to the event will forfeit their deposit.
AV EQUIPMENT
We endeavour to help in any way that we can.
All photos, videos and music must be tested prior to the event.
We will not accept responsibility for problems arising from no prior testing.
Any equipment brought into the Café must have been Tag and Tested within the last twelve months.
Any AV equipment brought into the Café is the responsibility of the event organiser.
SECURITY
Security will be booked at management discretion and, in certain cases, function will be charged a fee to hire security e.g. 18th< and 21st birthdays, bucks shows, hens nights.
GOODS/PROPERTY
Lounders Boatshed Café will not be held responsible for any goods or property on the premises before, during or after an event. The owner leaves their property at Lounders Boatshed Café at their own risk. All property mut be collected prior to 12 noon the following day of your event. Management must be informed if goods are to be dropped off prior to your event
18th AND 21st BIRDTHDAYS, BUCKS SHOWS AND HENS EVENTS
Please contact the management to discuss separate terms and conditions for these types of functions.
PAYMENT OF YOUR ACCOUNT
50% of total invoice is payable 10 days prior to event and balance of payment is required in full by the end of your function. We do not invoice for post payment, nor do we accept personal cheques.
Any additional charges for damage, theft or excessive cleaning will be invoiced 24 hours after the event and payment is due in 48 hours.
Please be advised that credit card payments will attract a surcharge on all function payments. Cash is welcome as an alternative payment or prior to direct debit payment. Payment not made in full on completion of event will forfeit deposit without exception.
MINIMUM SPENDS
Minimum spends apply to all functions.
Monday – Thursday (public holidays excluded) $1200
Friday – Sunday (public holidays excluded) $2000
AGREEMENT
You accept that Lounders Boatshed Café has a responsibility to its staff and patrons to provide a safe and secure environment, and that the Café’s staff will provide responsible service of alcohol without exception and have the right to refuse service to or remove anyone who we believe is unduly intoxicated. You also accept that we have the right to close any function with full payment due on non-compliance of the above conditions.
Please note that prices and products are subject to availability and may change or alter without notification.
All public holiday bookings attract a 15% surcharge on total account without exception.
